FAQ

(1) Oliver Age 24 and Neef Questions

WHAT PROGRAM DO YOU USE?

Flash Professional.

ARE YOU NEEF?

No I don't think so. He has his own website here.

WILL YOU DRAW ME FOR MY YOUTUBE CHANNEL?

At the moment we are still building our own fanbase and each video takes a few hours work from both myself and Neef. This means we can currently only do this for channels that already have a fairly large and active fanbase. Please contact us with a link to your channel and any relevant info if this describes you.

HOW ARE YOU STILL 24?

I've been doing this since Feb 12th 2013, statistically 82% of people have 1 birthday a year... do the math!

WHAT WILL YOU DO WHEN YOU TURN 25 LOLOLOL?

...

(2) Products

What brand of shirts do you print on?

We print on Gildan Softstyle and Gildan Heavy T-Shirts.

What size shirt should I order?

Refer to the sizing chart and any additional sizing details provided on the relevant product page in our online shop.

(3) Online Shop

What forms of payment do you accept?

We accept the major credit cards Visa, MasterCard, American Express and Discover as well as direct PayPal account payments.

How secure is this store?

All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.

Do you offer wholesale pricing?

Not at moment. Please contact us if you would like to discuss this.

What is your exchange / return policy?

If a product is defective, it will be exchanged for a new product at no additional charge. Refund / exchange is not guaranteed and is subject to our review of the returned product. The item must be returned within 30 of reciept for us to entertain a refund or replacement order.

(4) Shipping

How long will delivery of my order take?

Domestic orders are typically delivered within 7-10 business days. International orders are typically delivered within 2 weeks, depending upon the destination and customs processing.

Please note that delivery of orders paid via PayPal eCheck will take an additional 4 to 9 business days to allow for the eCheck transfer period.

How much does shipping cost?

Shipping costs are calculated based upon the number and type of products in your cart. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click "Update Your Cart Total".

Do you ship internationally?

Yes. We ship worldwide.

(5) More Questions

If you have further questions, please feel free to contact us.